Return and Refund Policy

Last updated: July 28, 2026

At jdtawupa.shop, we want every customer to shop with confidence. If you are not fully satisfied with your purchase, you may request a return under the conditions outlined below.

Return Window

Returns are accepted within 30 days from the delivery date.

To qualify for a return, the following conditions must be met:

• The merchandise must be unused and in resalable condition.
• All original packaging, accessories, and documentation must be included.
• Proof of purchase or the order number must be provided.

Returns that do not satisfy these conditions may be declined.

How to Request a Return

Please contact our customer service team before returning any product.

Email: info@jdtawupa.shop

To speed up processing, include:

• Your order number
• Product name
• Reason for the return
• Photos if the item is damaged or incorrect

After reviewing your request, we will provide return instructions.

Unless the return results from our error, return shipping costs are the customer's responsibility.

Refund Policy

Once your returned package has been received and inspected, we will notify you of the outcome.

Approved refunds will be issued to the original payment method within 5–10 business days. Banking institutions may require additional processing time.

Incorrect or Damaged Items

If you receive a damaged, defective, or incorrect product, please notify us within 7 days after delivery so we can arrange an appropriate resolution.

Order Cancellation

Orders may be cancelled within 24 hours after payment confirmation. Once an order enters fulfillment, cancellation may no longer be possible.

Contact Information

jdtawupa.shop
64 Church Street, Hardwick, MA 01031, United States

Phone: 19162465370

Email: info@jdtawupa.shop

Business Hours: Monday – Saturday, 10:00 AM – 5:30 PM